[email protected] 

0491 002 797
PO BOX 348, Mansfield QLD 4122 

Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following: 

  • The personal data we will collect; 
  • Use of collected data; 
  • Who has access to the data collected; and 
  • The rights of Site users. 

Consent
By using our Site users agree that they consent to: 

  • The conditions set out in this Privacy Policy; and 
  • The collection, use, and retention of the data listed in this Privacy Policy. 

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. 

Data Collected Automatically 
When you visit and use our Site, we may automatically collect and store the following information: 

  • IP address; 
  • Location; 
  • Hardware and software details; 
  • Clicked links; and 
  • Content viewed. 

Data Collected in a Non-Automatic Way 
We may also collect the following data when you perform certain functions on our Site: 

  • First and last name;
  • Age; 
  • Date of birth; 
  • Gender; 
  • Email address; 
  • Phone number; 
  • Address; 
  • Health and genetic information; 
  • Who to issue the service agreement to; 
  • Location of home visits; 
  • Extra information to assist in finding the property; 
  • If there are pets in the house or yard; 
  • Who else will be present during home visits; and 
  • Are there any behavioural, firearm or substance abuse issues with the client or any persons present at the home. 

This data may be collected using the following methods: 

  • Referral Form; and 
  • Contact Form. 

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes: 

  • Our website management agent may use statistical data collected to evaluate the effectiveness of our website.; and 

The data we collect when the user performs certain functions may be used for the following purposes: 

  • Setting up client profiles on our practice management platform;
  • Billing through a third-party agency or direct; 
  • Communicating with other health care professionals or others stakeholders (after consent has been received); 
  • When handover and consultation is required between therapists internally; 
  • To liaise with plan managers; and 
  • Audit purposes. 

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. 

Third Parties 
We may share user data with the following third parties: 

  • Legal practitioners, courts, tribunals and regulatory authorities; 
  • Anyone you authorise us to disclose it to as per the consent form; 
  • If Bridge to Best Pty Ltd collects personal information from these organisations and individuals we will deal with that information in accordance with this policy.; and
  • Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose. 

Other Disclosures 
We will not sell or share your data with other third parties, except in the following cases: 

  • If the law requires it; 
  • If it is required for any legal proceeding; 
  • To prove or protect our legal rights; and 
  • To buyers or potential buyers of this company in the event that we seek to sell the company. 

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. 

How We Protect Your Personal Data
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical. 

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact us. 

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us:

Attn: Privacy Policy 

Bridge to best Pty Ltd
[email protected]  

0491 002 797
PO Box 348, Mansfield QLD 4122 

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. 

Contact Information
If you have any questions, concerns or complaints, you can contact us: 

Attn: Privacy Policy 

Bridge to Best Pty Ltd
[email protected]
0491 002 797
PO Box 348, Mansfield QLD 4122 

Last Updated: 12 December 2022